Mercy Medical Center Clinton Technical Systems Specialist Laboratory in Boise, Idaho


ID601_19000 Laboratory

Expected Weekly Hours:



Position Purpose:

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.

Under the direct supervision of the Technical Systems Coordinator, the Technical Systems Specialist assists in the planning, managing, coordinating, and supervising the activities of the laboratory information system with regard to the clinical laboratory, anatomic pathology, transfusion service, and related programs.

Job Description Details:

Skills, Knowledge, Education and Experience:

  • High school diploma or equivalent required. Bachelor of Science Degree preferred.

  • Medical Technologist (MT), Medical Laboratory Scientist (MLS), Clinical Laboratory Scientist (CLS) or equivalent certification by the American Society for Clinical Pathology (ASCP) preferred.

  • 2 years of experience as a Medical Technologist preferred.

  • 2 years of experience with laboratory information systems preferred.

  • Intermediate level skills in word processing, spreadsheet, and data base management.

  • Must have experience in human relations, communications, and management skills.

  • Must be self-motivated with the ability to work independently or as part of a team.

  • Familiarity with Cerner and Sunquest computers preferred.

Essential Functions:

  • Meets Health System's Guiding Behaviors and Caring Standards including interpersonal communication and professional conduct expectations.

  • Assists the coordinator in the maintenance of the laboratory charge master in accordance to the regulatory agencies.

  • Effectively communicates with pathologists, laboratory manager, co-workers, nurses and clinicians to ensure optimum department performance.

  • Compiles the quarterly laboratory compliance revenue audit and other periodic reports as requested.

  • Assists the coordinator with the build and maintenance of the LIS data base (test, interfaces, reports).

  • Monitors and maintains LIS functions (disk space, billing, interfaces).

  • Assists in the installation of instrument interfaces.

  • Manages the development of testing plans for any changes to the LIS or other areas where there is a change in the systems, software, interfaces, forms, formats, policies, procedures which would impact the LIS or any computer supported functions related to the laboratory.

  • Participates and provides input on all decisions related to LIS.

  • Ensures system security measures meet HIPAA requirements.

  • Maintains a detailed knowledge of systems currently operational at SAHS.

  • Evaluates, installs, configures, tests and updates computing hardware and software systems.

  • Demonstrates knowledge of HL7 order/result interfaces.

  • Tests software updates on LIS to ensure processing of patient results is accurate and reliable before software or test modifications are moved to production.

  • Analyzes and resolves system problems, including functional as well as performance issues.

  • Writes, documents and maintains system policies and procedures.

  • Assists in revenue and billing duties as needed.

  • Develops and maintains working knowledge of the Chargemaster.


  • Full Time (40 Hours per week)

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Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health offers rewarding careers in a community environment with all the advantages of working at one of the nation's largest health systems. We provide high-quality, people-centered care in 22 states through our network of hospitals, facilities, community-based services, and continuing care locations - including home care, hospice, Program of All Inclusive Care for the Elderly (PACE), and senior living facilities. If you are looking for a rewarding clinical or administrative position, you'll find exceptional career possibilities, opportunities for advancement and a job with meaning at Trinity Health.

Trinity Health employs more than 131,000 colleagues across 22 states. We honor and embrace a diverse representation of people, ideas and backgrounds. Our dedication to diversity is evident in our commitment to training, education, recruitment, retention and development, as well as community partnerships and supplier diversity.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences and health practices of the communities we serve and to apply that knowledge to produce positive outcomes. We recognize that each of us has a different way of thinking and perceiving our world, and that our differences not only serve to unite us, but also lead to innovative solutions.