City of Boise Security Program Specialist in Boise, Idaho

Security Program Specialist



Security Program Specialist


$17.03 - $19.87 Hourly


Boise, ID

Job Type

Full Time Regular


Public Works Admin

Job Number



4/30/2018 5:00 PM Mountain

  • Description

  • Benefits

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Summary Statement

Monitors and maintains the overall physical security of City of Boise facilities, personnel, and visitors. Assesses building risks and makes recommendations for improvements. Responds to and coordinates emergency and security related events. Communicates effectively to all levels in the organization both verbally and in writing. Work is performed independently and requires considerable professional judgment in carrying out objectives and is under general supervision.

Essential Functions

Accounts for day-to-day maintenance and repair of existing security system infrastructure. Troubleshoots reported hardware issues and coordinates with appropriate contractors for repairs. Evaluates need and makes recommendations for service calls on security equipment and hardware. Performs security assessments for existing facilities to determine risks and recommend system enhancements. Serves as an expert for physical security systems and technologies. (25%)

Performs database management, programming, video extraction, troubleshooting of alarms, and training on security systems. Produces access control badges and credential identification cards, assigning users to appropriate access levels. Works collaboratively with all City of Boise departments to integrate vendor ID credentialing processes prior to start of a project. Maintains appropriate badge supply inventory and maintenance of associated card printers. (25%)

Writes and documents standard operating procedures, protocols, quick reference guides and web page updates. Operates a computer with proficiency using databases, word processing and spreadsheets software applications. Ensures consistent implementation and adherence to City of Boise security operations policies, regulations and procedures. Responds to actual or potential issues using established protocols. Assists with special projects, research, and assignments. Assists with research of best practices and latest technologies for problem solving in security related areas. Serves as a liaison to all City of Boise departments on matters pertaining to facility security. (25%)

Monitors program budget and codes security invoices for payment. Maintains filing system, lock and key control system, and City of Boise's lost and found. Coordinates scanning and indexing of security program documents into electronic content management system. Provides training and coaching to City staff and assists with supervision of the after-hours volunteer security team. Monitors calendars to identify potential public meetings requiring security services. (15%)

Responds to, aids in mitigation, and investigates security issues and emergencies arising in City of Boise facilities. Supports preparedness and response to protests and public presentations occurring on or within City of Boise facilities. Operates within established guidelines of response set by the Federal Emergency Management Administration and Department of Homeland Security by working closely with City of Boise departments and local agencies to report threats and potential risks. Works as part of Incident Command structure to respond to significant emergency situations. (10%)

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 100%


Required Knowledge, Experience, And Training

Requires education and/or experience to attain the following:

Bachelor's degree in Public Administration, Criminal Justice, Law Enforcement or a closely related field with three years of progressively responsible experience developing and implementing programs in security or emergency management, or an equivalent combination of education and/or experience.

Functional knowledge of managing a physical security program; installing, maintaining and troubleshooting electronic security, alarm and public safety systems; principles, practices and techniques of conflict resolution; security, emergency planning and management; scalable, integrated security software and database management systems targeted at commercial and government security; project management with the ability to carry out multiple projects, issues and assignments at one time.

Ability to respond to system issues on a 24-hour basis and to work a flexible work schedule; read and understand schematic diagrams, technical manuals and documentation; quickly recognize and analyze irregular events and experience with crowd control; understand municipal organization and/or government structure; use software applications for analysis and presentation; operate a computer with demonstrated proficiency using contemporary databases, word processing and spreadsheets software applications; collect, evaluate and interpret appropriate and applicable data; prepare and present statistical and narrative reports; demonstrate exceptional interpersonal skills; adjust to change, personalities, and shifting priorities at a moment's notice; be composed and professional in stressful situations; solve problems and exercise expert independent judgment and initiative; work with minimal supervision individually or with a team to handle critical and stressful technical situations as well as resolve complex problems in a dynamic environment; demonstrate a positive attitude; effectively communicate in writing and verbally; abide by safety protocols when working in hazardous and/or hostile environments; work with frequent interruptions and changes in priorities; train and provide technical assistance to others as an expert program resource; exercise tact and diplomacy in dealing with difficult and sensitive people, issues and situations; display an attitude of cooperation and work harmoniously with all levels of City of Boise employees and the public; communicates effectively in the English language at a level necessary for efficient job performance; completes assignments in a timely fashion; understands and complies with all rules, policies and regulations; maintains prompt and regular attendance; and performs all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record.

Preferred Knowledge, Experience, And Training

1 -2 years of supervision experience; Certified Protection Professional (CPP) certification or Physical Security Professional (PSP) certification.

Licensing And Other Requirements

Valid driver's license.

First Aid, use of automated external defibrillators (AEDs) and CPR certification or the ability to attain this certification within six months of employment.

Special Requirements

All applicants must be able to successfully pass City of Boise background check processes which include reference checks and criminal history checks.

Applicants must be able to pass, or have:

Driving Record Check Transportation Security Administration background check (SIDA) Criminal Justice Information System background check (CJIS)

Working Conditions

The physical effort characteristics and working environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Efforts

While performing the duties of this job the employee is rarely lifting/carrying up to 10 lbs. Also the employee is rarely pushing/pulling up to 10 lbs. The noise level is rarely loud. Work includes sensory ability to talk, hear and smell. Work in this position also includes close vision, distance vision, peripheral vision and depth perception. Employees will sit, stand, walk, stoop, kneel, crouch, crawl, reach and grasp. Position requires hand/finger dexterity.

Working Environment

The work environment will include inside conditions, outdoor weather conditions, with areas of dust, odors, mist, gases or other airborne matter. Employees work in/at places where they are exposed to mechanical hazards. Employees will also drive a vehicle as part of this position.

Top talent deserves top notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

Most positions are eligible for the general benefits listed here; fire fighters, police officers, senior managers, command staff, and directors may be offered other benefit plans.


  • Low deductible medical, dental, and vision benefits at no cost for employee-only coverage, up to just $118 per month to cover your whole family as a regular full time employee.

Retirement and Investment Plans

  • Public Employee's Retirement System of Idaho (PERSI) provides a defined benefit retirement account with 100% vesting after 60 months of eligible service. 6.79% of your pre-tax wages go to the plan, and the City contributes 11.32%. Your retirement benefit is based on a formula which looks at your years of service and income and so creates a predictable retirement benefit not affected by changes in the investment market.

  • 401(k) or 457 investment options are also available to complete your retirement plan with the City of Boise! As a general employee you will receive a match for your contributions up to 2% of your pre-tax wages.

  • The City puts money into a HRA VEBA for you to use to pay for health expenses after you leave City employment.

Wellness Program

  • You can earn up to $500 per year by participating in optional wellness program activities and annual hosted health screening event.

  • Employee Assistance Program for short-term counseling on work, family, finances and personal issues.

Paid Leave – City employees receive generous paid leave:

  • 8 hours of vacation per month, and this increases the longer you stay with the City

  • 10 paid holidays every year

  • 8 hours of sick leave per month

  • Up to six weeks Parental Leave

Life & Long Term Disability-

  • Basic Life insurance at no cost to you

  • Long Term Disability insurance at no cost to you

Other optional benefits –

  • Pre-tax Flexible Spending Account

  • Supplemental Life Insurance

  • Supplemental Disability Insurance

  • Rewards for using Alternative Transportation

  • Tuition reimbursement

  • Free Boise GreenBike membership

  • Free local bus pass

  • Discounted gym membership

  • AFLAC voluntary coverages