Easter Seals Goodwill Northern Rocky Mountain Online Sales Supervisor in Boise, Idaho
Online Sales Supervisor
Come and join our team where "Together we create opportunities that change lives."
Supervise the activities of local ESGW E-Commerce department. Responsible to meet or exceed all departmental posting, sales, budgetary and financial goals, while maintaining a high level of Customer Service. Online sites are subject to changing and unpredictable circumstances. This position is expected to be responsive to these needs; showing initiative to accomplish the tasks at hand and being prepared to move between assignments as priorities change. Balance daily activities to include participating in the physical work of the department, including achieving personal posting goal.
Assimilate new technicians into the organization and observe performance / communicate expectations
Maintain good working relationships with others, including store & production staff and supervisory/management team members.
Support E-Commerce accepted Best Practices
Oversee all daily operations associated with local ESGW E-Commerce
Track, monitor, and control all departmental expenses, taking action to correct any elements affecting budget negatively.
Meet or exceed net income goal.
Meet or exceed posting quotas, both personal and departmental.
Monitor average price per item (PPI) sold and sell-thru % figures.
Monitor expenses, taking action to correct any elements affecting budget negatively.
Manage payroll hours as scheduled, so as to not accrue unapproved overtime.
Meet or exceed posting quota, both personal and departmental, in accordance with website instructions and E-Commerce Manager’s directive.
Process donations identified for online sales
Photograph items in clear detail with emphasis on points of interest.
Write item descriptions. Effectively represent items through accurate product descriptions, including weight and attributes.
Ensure appropriate shipping weight and handling fees are applied.
Upload inventory in accordance with website instructions.
Computer skills required.
Knowledge of collectibles, antiques and web trend desired.
Photography experience is helpful.
Good communication skills a must.
Ability to work with people with disabilities and other special needs desirable.
Knowledge of merchandise and customer service desirable.
Math skills with which to complete daily reports as necessary desirable.
Moderate adaptability required: work environment is occasionally hectic, fast paced, with irregular deadlines and/or unusual situations
Ability to move independently or with reasonable accommodation within the facility and community.
Applicant must be physically and mentally able to perform all requirements of the job.
Able to lift and carry 20-100 pounds with team lifting or mechanical assistance
Able to stand, stoop, bend, or carry for extended periods
Able to go up and down steps
Tolerance of extreme changes in temperature and humidity
Must be able to work flexible hours, evenings, and weekends or longer shifts if needed.
May be required to work more than 40 hours per week
Applicant must pass a background check
Leadership experience desirable
0-2 years experience
Easter Seals-Goodwill offers a comprehensive & competitive benefits package including:
Medical, Vision, Dental and VOYA Insurance
401(k) Retirement Plan + up to 4% contribution
Paid Time Off (PTO)
Short Term Medical (STM)
Flexible Spending + Health Savings Accounts
Voluntary Term Life Insurance
Extensive Wellness Program
10 % Discount on ESGW Services
20% Discount at Goodwill Stores
Easter Seals-Goodwill is an Affirmative Action/Equal Opportunity Employer and encourages applications from the disabled, minorities, women, and veterans of the U.S. armed services. Easter Seals-Goodwill will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Boise, Idaho, United States